Run, Reduce, Grow

 

 

Run – ensure helpdesk, systems and telecoms are available to the level required by users

Reduce – ensure contracts and systems are sized appropriately for the environment

Grow – utilise IT to support growth in the business through flexibility and appropriate supplier partnerships

 

 

Run
Reduce
Grow
  • Infrastructure
    • Hardware and software assessment
    • Stabilisation
    • Anti-virus and security
  • Helpdesk refinement/reinvention
    • Service focus
    • Ticket management
  • Supplier management
    • Reengagement
    • Contract assessment
  • Infrastructure
    • Virtualisation and rationalisation
    • Outsourcing and the Cloud
  • Helpdesk
    • Improved SLAs
    • Restructure
  • Supplier management
    • Contract renegotiation and right-sizing
    • Partnership building
  • Infrastructure
    • Flexiblity to grow
    • Ahead of business project delivery of solution
  • Helpdesk
    • Expansion to meet growing demands
  • Supplier management
    • Tenders and solution provider engagement